Personalize YOUR Tea Experience

Our Guarantee

Saugatuck Tea Company's Satisfaction Guarantee
We guarantee your unconditional satisfaction!
Since word-of-mouth is our most important advertising, we want you to be completely happy with anything you buy from us. We even let you think about it for up to 15 days. If, for whatever reason you are not completely satisfied, just follow our simple Return Policy to get a refund or exchange.

We will gladly refund the shipping cost if the return is a result of our error. Unfortunately, this guarantee does not cover tea or coffee. We suggest you take advantage of our one ounce size of tea before purchasing a large amount of a tea that you have not tried from us.

To return an item within 15 days of purchase, simply indicate the reason for your return on your invoice, include it with your return and wrap the package securely. 

If you do not have your invoice copy, please indicate your name, address, order number and reason for the return on a separate piece of paper.

Send the return to:
Saugatuck Tea Company
P.O. Box 148
Saugatuck, MI 49453

Please note that we can refund USPS shipping costs only if the return is a result of our error.